3464 Springdale Road | Cincinnati, OH 45251


Sharon (front desk) should be called "Jill of All Trades." Even when I've seen her trying to handle 4 things at one time (more than once) she is always cheerful. I have never see her be rude and I don't know how she does it all. A keeper!

Family member of a resident

Jennifer (activities) has gone above & beyond many times when it comes to my family member who lives here. Even on a "bad" day she is cheerful and is never rude.

Family member of a resident

Until recently I was a patient....and I just wanted to thank you for taking good care of me. I was in the Buckeye part of the home and my nurses were just wonderful. I had something happen to my husband while I was in there and he was taken to the hospital. I was so upset but your nurses were wonderful in calming me down and getting me through the night. I also had some aides that were really wonderful: Kaitlyn, Barbara, and Lisa, especially. My therapist went out of their way to make sure I would have a safe transition to home and just wanted to thank you for all of your staff's help.


To the staff here at Taylor’s Pointe, we thank you for all the care that was received for Leon & his visitor. I would refer anyone who needed assisted living to this facility. I give you all a 5-star rating! Thank you, thank you, thank you!


I would like to acknowledge a special person who went beyond duties to help with the care of Leon. That’s Ms. Annette in housekeeping. We would like her to know we really appreciate her as a caregiver as well. Thanks for everything.


I would like to put a good word in for Sheri Ross - she went out of her way for me with many things. She is very sweet. I would also like to [thank] Katelyn. She is the best you have in this building! I love her so. There is not enough kind words I can say about Jill. I love her too. There is not a bad person here. Thank you all so much!


We would like the staff here at Taylor’s Pointe. We really appreciate everything. There are four people we would like the administration to recognize that were very special to us that went beyond duties. N’Gai Carr, Jennifer, Barbara, and April. These four are very special, and we appreciate them as caregivers! A special thanks to Natasha.


I wanted to thank you for all the help you've provided for me while was here. If it wasn't for you guys I would have never gotten better, and I appreciate it. Thank you for all the coffee you've brought to me; it's the little things that matter. You guys take your job so seriously and provide the same amount of kindness to everyone. Everybody here should know how much I care about you all and you will be missed. People don't really give you guys the credit you deserve, but you should know that every single one of you are all important. I'm gonna spread the awareness that you guys are genuinely amazing! Thank you for everything, and I will miss you.


Jennifer in activities is always so cheerful and friendly with a big smile on her face. She was made for that job. Sharon at the front desk also does a great job. She's always friendly and sweet and so very helpful. You are blessed to have them as employees.


Tom has been in Taylor's Pointe less than 3 weeks! As of today he can push himself around in a wheelchair, walk many steps with a walker and use the toilet without a lift. He could do NONE of this during the last 6-12 months. This is all possibles because therapists, Jill and Ryan have worked with Tom diligently and with great dedication to make this possible. Thanks to Jill & Ryan. I shared a video of Tom pushing himself down the hall. My family was amazed! They remarked, "it's the old Tom!" Also, the staff makes sure Tom partakes of daily activities which is quite beneficial to Tom's well-being. The family appreciates this inclusion in activities for him.


My mother loves it here. She says everyone is very nice. This truly means a lot to us knowing how well you all are taking care of our mother.


First impressions are important, and an initial impression of Taylors' Pointe is "Wow! What a clean facility!" After more than a month of visiting our dad on the second floor of this new setting, we are glad to say that what seems to the maxim motivating Annette in her daily routines is, "cleanliness is next to godliness." Not only does the quality of her workmanship reflect this, but also the fact that she radiates joy in the process of completing her tasks. She takes time to kindly and respectfully interact with the seemingly lost and lonely residents as well as the concerned and caring visitors. As a member of the housekeeping team, Annette does a stellar job of maintaining an environment that is welcoming and gives the visiting family and friends the sense of a caring environment. Every encounter with her and daily observations of her fulfilling her duties, leave us with a positive lasting impression. Many thanks to Annette and the other sharing in and completing the responsibilities of maintaining the safe and healthy conditions of the Taylor Pointe facility!